If you are inserting a PCI option into a blank slot, perform step 5. Remove the PCI option card 5. To install a PCI option card into an unused slot, remove the blank bulkhead 6. Hot- pluggable drives can be replaced without removing power from the system or interrupting the transfer of data over the SCSI bus.
Page Installing a Drive 1. Access the storage drive area and remove the drive blank for the next available slot drives are installed left to right, SCSI ID 0 — 5.
Insert the new drive into the cage and push it in while pivoting the re- lease lever towards the drive. Page Disk Drive Status Leds 4. Page 7. Slide the storage device into the desired storage slot and secure the device to the unit with four of the screws provided inside the removable media drive cage.
Pull the floppy cables back in. Page Installing Disk Drive Cages 4. Page 9. Partially slide the drive cage into the system chassis. Connect the power source cable located inside enclosure to the drive cage.
Attach the pin cable and pin cable to the drive cage. Slide the cage in the rest of the way and attach it with the four screws set aside previously. Page External Scsi Expansion 4. Consult the sup- ported options list. Page Chapter 5 Firmware Chapter 5 Firmware The SRM user interface is the command-line interface that allows you to config- ure and boot the operating system and verify the configuration of devices.
This chapter describes typical functions performed from the SRM console and the commands and environment variables used for these functions. Page Console Overview Console Overview The system has a console consisting of firmware programs and an at- tached terminal.
The firmware programs consist of software code that is stored within computer chips called flash ROMs that are located on the system board. The chips can be electronically reprogrammed, al- lowing you to upgrade the code without installing new chips. To enter a command longer than 80 characters, use the back- slash character for line continuation see Table 5—3. No action is taken on a com- mand until it is terminated. If no characters are entered and this key is pressed, the console just redisplays the prompt.
Deleted characters are omit- ted. This command is useful for hardcopy terminals. For the physical configuration, see the show fru command Section Page Firmware. Page Displaying The Bootable Devices 5. Page Displaying The System Frus 5. Use the show error command to display FRUs with errors. For the logical configuration, see Section 5. Page See Table 5—9. Serial The serial number. Miscellaneous information about the FRUs.
For vendor FRUs, the manufac- turer's name. Page Displaying Frus With Errors 5. Page Displaying The Memory Configuration 5. Page Displaying The Power Status 5.
You can specify a boot device, operating system-specific boot information boot flags , and an Ethernet protocol for network boots. You can also specify whether the boot program should halt and remain in console mode. Page -file file- Specifies the name of a file to load into the system. Page Testing The System Testing the System The test command verifies the configuration of the devices in the sys- tem.
Page 4. VGA console tests: These tests are run only if the console environment variable is set to serial. The VGA console test displays rows of the word compaq.
Page Forcing A System Crash Dump Forcing a System Crash Dump The crash command causes an operating system that has hung to crash so that you can capture a crash dump to the selected device. DUMP: wanted for a partial compressed dump. Page Description The crash command forces an operating system that has stopped responding to crash so that you can capture a crash dump. Page Resuming Program Execution Resuming Program Execution The continue command resumes the execution of the operating system on the processor you specify or on the primary processor, if none is specified.
Page Reading A File 5. Page Initializing The System 5. Example 5—15 shows an abbreviated example. This command is similar to performing a reset, but a reset causes full start-up diagnostics to be performed, whereas init performs only the SRM diagnostics.
Nvram is a user-created power-up script that is always invoked during the power-up sequence. Use the SRM edit command to create or alter the nvram script. Page Description You can create an nvram script to include any commands you want the system to execute at power-up. You create and edit the nvram script using the SRM edit command. With edit, lines may be added, overwritten, or deleted. To clear the script, enter line numbers without any text.
After entering the rmc command, type the default escape sequence to connect to the RMC. Page Reset button or by issuing the init command. A reset or init is also required when setting up environment variables for an OpenVMS Galaxy configuration. Page Environment Variable Summary envar The name of the environment variable to be displayed. Table 5—10 summarizes the SRM environment variables.
These environment variables are described in the following sections. When more than one device is specified, the system searches in the order listed and boots from the first device with operating system software.
The factory default value is null. Page 5. With this setting, the system will boot from root directory SYS2. By default all data passes through the RMC. This is the default. From the settings of these variables, the op- erating system determines whether the port should assert a signal DTR. Page Console 5. The console environment variable specifies which type of console is used. These errors might be displayed during power-up or might be dis- played with the show fru or show config command.
Legal values are nvram and bootp. For the fast setting, the device defaults to fast. Page When both are listed, the system attempts to use the mop protocol first, regardless of which is listed first. If not successful, it then attempts the bootp protocol. Page Language 5. The setting of the language environ- ment variable must match the language of the keyboard variant.
The factory keyboard setting is 36 English American. The value of language takes effect only after you reset the system by pressing the Reset button or issuing the init command. Systems us- ing the OpenVMS operating system must run the full mem- ory test. It is useful to set this environment variable if you have a number of systems and you want to identify each system by a node name. This variable is set at the factory to the setting for the operating system you purchased.
Use this command to change the factory default setting. Some PCI devices do not implement PCI parity checking, and some have a par- ity-generating scheme in which the parity is sometimes incorrect or is not fully compliant with the PCI specification. Devices on a controller that connects to both standard and fast SCSI devices will perform at the appropriate rate for the device.
Each SCSI bus in the system requires a controller. Buses can support up to six- teen devices; however, the eighth device must be a controller. Each device on the bus, including the controller, must have a unique ID, which is a number be- tween 0 and This environment variable applies to systems that use the QLogic SCSI controller, though it does not affect the onboard controller.
The QLogic module has two terminators, one for the low eight bits and one for the high eight bits. Page Examples In this example, both terminators are disabled. If the console environment variable is set to serial, the primary console device is the terminal connected through the COM1 port. The RMC is implemented through an independent microprocessor that resides on the system board. The RMC also provides configuration and error log func- tionality.
This chapter explains the operation and use of the RMC. The RMC performs monitoring and control functions to ensure the successful operation of the system. The firmware code resides on the microprocessor and in flash memory. See Chapter 2 for details. You can also set bypass modes so that the signals partially or completely bypass the RMC. Page Through Mode Through mode is the default operating mode. If a modem is connected, the data goes to the modem. Page Bypass Modes 6. Page Figure 6—2 shows the data flow in the bypass modes.
Note that the internal system COM1 port is connected directly to the modem port. NOTE: You can connect a serial terminal to the modem port in any of the by- pass modes. You may need to set the following environment variables from the SRM console, depending on how you decide to set up the RMC.
You can enter RMC from any of the following: a modem, the local serial console terminal, the local VGA monitor, or the system. Invoke the SRM console and enter the rmc command. For detailed descriptions of the RMC commands, see Section 6. NOTE: The reset and quit commands are exceptions. Page Displaying The System Status 6.
Table 6—1 explains the status fields. See Section 6. Page Displaying The System Environment 6. Page CPU temperature. In this example four CPUs are present. Zone 0, 1, and 2 measure the temperature of the PCI compartment and are reported from three thermal sensors located in different areas of the PCI backplane. Fan RPM. With the exception of Fan 5, all fans are powered as long as the system is powered on.
The halt out command releases the halt. When you issue either the halt in or halt out command, the terminal exits RMC and reconnects to the server's COM1 port. Page Configuring Remote Dial-In 6. Connect your modem to the 9-pin modem port and turn it on. Page Sets the password that is prompted for at the beginning of a modem ses- sion. The string cannot exceed 14 characters and is not case sensitive.
For security, the password is not echoed on the screen. When prompted for verification, type the password again. Sets the initialization string. Page Configuring Dial-Out Alert 6. If dial-out alert is enabled, and the RMC detects alarm conditions within the managed system, it can call a preset pager num- ber. Page The elements of the dial string and alert string are shown in Table 6—2.
Paging services vary, so you need to become familiar with the options provided by the paging service you will be using. The RMC supports only numeric messages. Sets the string to be used by the RMC to dial out when an alert condition occurs. The RMC automatically con- verts all alphabetic characters to uppercase. Unplug the power cord.
Commands are listed in alphabetical order. The clear port command attempts to free the port by resetting all UARTs con- trolled by the RMC if the port is currently locked by an application program, without resetting the entire system. Page enable alert The enable alert command enables the RMC to page a remote system operator. Before you can enter the enable alert command, you must configure remote dial-in and call-out, set an RMC password, and enable remote access to the RMC modem port.
Page enable remote The enable remote command enables remote access to the RMC modem port by configuring the modem with the setting stored in the initialization string. This command also allows the RMC to automatically dial the pager number set with the set dial command upon detection of alert conditions. Before you can enter the enable remote command, you must configure remote dial-in by setting an RMC password and initialization string.
Page halt in The halt in command is equivalent to pressing the Halt button on the control panel. The halt in command halts the managed system. Toggling the Power button on the operator control panel overrides the halt in condition. Page help or? The help or? Page The power on command does not turn on the system if the Power button on the operator control panel is in the Off position.
Page set alert The set alert command sets the alert string that is transmitted through the modem when an alert condition is detected. Set the alert string to the phone number of the modem connected to the remote system. The alert string is appended after the dial string, and the combined string is sent to the modem.
RMC mode provides a command-line interface for issuing commands to monitor and control the system. But if an alert condition or loss of carrier occurs, the RMC switches into Snoop mode.
Page set dial The set dial command sets the string to be used by the RMC to dial out when an alert condition occurs. The dial string must be in the correct format for the attached modem. If a pag- ing service is to be contacted, the string must include the appropriate modem commands to dial the number.
Page set init The set init command sets the modem initialization string. The initialization string is limited to 31 characters and can be modified, depend- ing on the type of modem used. Page set password The set password command allows you to set or change the password that is prompted for at the beginning of a modem session. A password must be set to enable access through a modem. The string cannot exceed 14 characters.
Page Troubleshooting Tips Troubleshooting Tips Table 6—3 lists possible causes and suggested solutions for symptoms you might see.
Page Chapter 7 Troubleshooting Chapter 7 Troubleshooting This chapter describes procedures for resolving problems with the system. To correct a problem, locate the troubleshooting table for that problem type and follow the guidelines provided. If you cannot correct the problem, report it to your service provider. As the diagnostics run, messages are displayed on the control panel. Some messages are also displayed on the console terminal.
Error messages that are displayed can be used to diagnose problems. System jumps to Console SRM console. SRM messages should start to be displayed. If no SRM messages are displayed, there is a problem. See Section 7. VGA monitor not plugged in. Page Checksum Error 7. When the system detects the error, it attempts to load a utility called the fail- safe loader FSL so that you can load new console firmware images. A sequence similar to the one in Example 7—1 occurs.
Page The system detects the checksum error and writes a message to the console screen. The system attempts to automatically load the FSL program from the floppy drive. As the FSL program is initialized, messages similar to the console power-up messages are displayed. This example shows the beginning and ending messages.
Page No Mem Error 7. The system does not come up to the console program. Page Rmc Error Messages RMC Error Messages Table 7—2 lists the error messages that might be displayed on the operator control panel by the remote management console during power-up.
Most fatal error messages prevent the system from completing its power-up. Contact your service provider if a fatal error is displayed. If the system finds a good CPU, it continues the power-up process. OverTemp Warning System temperature is near the high threshold.
It is possible that these errors may prevent the system from successfully booting the operating system. Page Show Device Command 7. If storage devices are missing from the display, see Table 7—7. NOTE: No write tests are performed on disk and tape drives. Media must be installed to test the diskette drive and tape drives. Page Show Fru Command 7. Use the show fru command with the show error command Section 0 to determine if any FRUs have errors logged. Page See Table 7—4. Page Show Power Command 7.
You can use this command if you are able to restart the system. Otherwise, invoke RMC and use the env command. Page Crash Command 7. Crash dump files can be used to determine why the system crashed.
Page Troubleshooting Tables Troubleshooting Tables This section describes some strategies for troubleshooting problems that might prevent the system from completing its power-up or that might prevent you from booting the operating system. Use the troubleshooting tables on the following pages to diagnose the following types of problems. Check the Power setting on the control panel.
Toggle the Power button to off, then back on to clear a remote power disable. Check keyboard and monitor connections. Examples 1. Save all partitions. This command is analogous to the SRM set command; however, these settings are used to control the behavior of the Server Management subsystem. Page Set Alert Commands 3. This string should be set to a meaningful value, such as the system serial number or remote access phone number. The maximum string length is 63 characters.
The alert string is sent to the modem after the dial string. This command enables users to change the baud rate of the modem port. The baud rate is nonvolatile. Page Set Dial Commands 3. The dial string is the target phone number and any appropriate modem commands required by the target. It is nonvolatile across system resets and power cycles. The dial string is sent to the modem before the alert string. This command enables the user to change the escape sequence used for invoking the server management CLI.
The escape sequence can be any character string, not to exceed 15 characters, and it is case insensitive. Page Set Flow Commands 3. The flow control type is nonvolatile. Page Set Membership Commands 3. This command will allow the user to add, subtract, or auto detect the set of micros in the system configuration. Use the set membership command to update the current set of micros found on the private LAN. Page Set Password Commands 3. The password has a maximum length of 15 characters.
The default password is mvfirmware. The serial number has a maximum length of 12 characters. Page Set Time The format is hh:mm:ss.
Options None Examples 1. Change the date and time. Page Show Commands 3. Integer variables are displayed in hex. Lists all environment variables if no variable name is provided.
List all environment variables. Options None Example This command shows the physical cabling layout. There are eight IO cables in a drawer. Each corresponds to an IO7. Show a specific dual CPU module. Page Commands CAB0. If not specified, all cabinets are shown. Page Commands CAB1. The power-on grid shows how the CPUs interconnect. Options may be omitted if there is only one hard partition.
Page Show Log Commands 3. For example, fan, voltage, temperature, power supply failure, etc. Page Commands 2. Extract specific entries from a micro. Page Commands 8. Extract events after a given date. This command will display all the micros in the data base. The micros listed may not reflect the current set of micros that would be listed as seen in the show network command.
Page Show Memory Commands 3. By default, this command displays total physical memory, which is based on RIMM size and population. After assigning resources to individual partitions, memory is divided into chunks. Syntax show memory [-physical, -partition] Arguments Show memory by partitions.
Page Show Modem Commands 3. This command displays modem strings, password information, alerts, baud rates, and other server management status. Page Examples 1. List all partitions. By default, the entire hardware status is shown in summary Page Commands DUO PP PPPPP Show the detailed environment of drawer 0 in cabinet 0. Voltages: 2. System serial number is limited to 12 characters and does not apply to RIMMs.
Show the system serial number. Page Show System Commands 3. PCI 1,4. PCI 1,2. Page Commands Examples 1. Display all firmware revisions. Show the firmware version by cabinet amd drawer:. Page Telnet Commands 3. The default is Options None Examples Page Test Alert Commands 3.
This command simulates an alert condition by immediately sending an alert. The modem must already be initialized and the sending of alerts must be enabled before this command can be issued. Syntax test alert Arguments This command turns the cable LEDs on or off. Setting it for 0 seconds turns the LEDs off. The default is to blink the LEDs for 60 seconds. The maximum is seconds.
This connection can be static using the address " Then change the settings to point the directory containing the files to be upgraded. Page Index Index reset This manual is also suitable for: Alphaserver es80 Alphaserver gs Print page 1 Print document pages.
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